Forgot your password?
TRALERT resets it for you. There is no self-service reset here.
Ask your contact at TRALERT. They set a new password for you and pass it on by phone or chat (this portal sends no e-mail). Change it to something of your own on My account once you are back in.
Your authenticator app keeps working and is still required to sign in. Lost your phone as well? Say so: that is a separate step they can take for you.
TRALERT® agent portal